Getting your parcel to you!!
Parcels up to 2kg are £3.95 tracked
We use Royal Mail for all our parcels.
All parcels come with a tracking number.
We only post to the UK.
When do we post our parcels!
We post out every Monday / Thursday and Saturday -
your item(s) will be posted on the earliest of those days -
unless you are keeping your parcel open for more items to be added!
My parcel has not arrived, what do I do?
When your order has been posted - we shall email you tracking
This allows you to keep an eye out for your parcel.
If after 48 hours your parcel has not arrived, we do ask you wait just 24 hours more -
We all know how postal services can be!
If after 72 hours you have not had your parcel and the tracking has not been updated, please contact us!
info@backontherackclothing.co.uk
We will do everything in our power to track down any lost parcels and help make any claims against damaged parcels.